Shipping Costs: Shipping costs are applied as follows depending on your location.
Northern Ireland – currently £5.90
Southern Ireland – currently £6.90
Rest of UK – currently £12.20
Additional Shipping Costs In exceptional and rare circumstances, we may contact you before completing your order. This may occur, for example, if your order contains heavy and/or over-size packages to an address that attracts additional charges from our shippers or a large number of bespoke products i.e. Canvases, Stretcher Frames, panels etc. that exceed our fixed shipping rates and incur additional shipping costs due to the volumetric weight of these products.
In all cases you will be contacted prior to shipping to obtain your consent for additional charges should they be necessary.
Canvases approximately 4 foot x 4 foot or greater
Stretcher frames over 5 feet
NOTE: The above are examples and not an exhaustive list. If additional shipping costs are involved we will inform you how much shipping will cost and gain your consent for this before we proceed with the order.
Shipping and Insurance
Shipping costs are based on the size and weight of your order and its delivery destination.
Delivery cost includes total loss insurance (i.e. non delivery or lost shipment) Damaged deliveries must be declared at the time of receipt to the courier and the delivery slip signed “Damaged Goods” The purchaser agrees to pay the shipping costs including return shipment fee if for any reason delivery is refused at the delivery address. The purchaser agrees to pay any additional import or customs duty if required by the customs officials of the country into which the purchaser has requested delivery.
Refunds and Cancelled Orders
The supplier agrees to a complete refund less shipping and packaging costs within 14 days providing that the purchaser returns at their expense unopened and in new condition to the supplier any goods received from the supplier.
Please note this covers stock items only and does not apply to bespoke products manufactured to specific requirements and dimensions. If returned these will be subject to a 50% handling charge.
We deliver to Northern Ireland, Southern Ireland, Mainland Scotland, England and Wales, for orders outside these areas please contact us